Conflict Management and Difficult Conversations
Gain the confidence to navigate workplace (and personal) conflicts and challenging discussions without fear.
Conflict in the workplace (and our personal lives) is inevitable. It doesn't have to be destructive. In fact conflict can be extremely productive when it is based on ideas and not personalities.
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This Workshop is for You When You Want to:
✅ Learn what conflict actually is (and is not)
✅ Understand what causes conflict and how to prevent it in the first place
✅ Learn about conflict management styles, using the Thomas Kilmann Instrument (TKI)
✅ Understand what your preferred conflict management style is and how to use other styles to create win-win outcomes when conflict arises
✅ Understand and master emotions in conflict
Workshops Designed for Real-World Impact!
What You’ll Learn
😡 What conflict is and is not – Conflict occurs whenever we have a difference of opinions. How often does that happen for you?
😡 Conflict Management Styles – There are 5 classically recognised conflict management styles. Collaborate, Compromise, Compete, Avoid nd Accommodate. Each strength has its merits in the right situation.
😡 Your preferred Conflict Management Style – You will complete your own Conflict Management Styles evaluation based on the world famous Thomas Kilmann Instrument (TKI).
😡 How to plan your conflict in advance to create win-win outcomes – Planning your conflict may seem strange, but conflict is inevitable, so it's a good idea to plan for it.
😡 The role of emotions in conflict and how to master these for positive outcomes –Humans are hardwired to avoid conflict. Conflict typically arouses our fight or flight response. Lear how to use your emotions for positive outcomes.
Why This Workshop Works
🔹 Practical & Interactive – Hands-on exercises and real-time feedback
🔹 Psychology-Backed Techniques – Using NLP, hypnotherapy, and performance strategies
🔹 Immediate Results – Walk away with actionable skills you can apply straight away
🔹 Small group size - this allows for maximum interaction with your fellow participants and your trainers. It's also a great opportunity to network.
Who Should Attend?
📌 Professionals who want to handle conflict with more confidence
📌 Leaders & managers who need to handle conflict amongst others others
📌 Entrepreneurs & business owners who will inevitably get into conflict with clients, customers and suppliers.
📌 Anyone ever has a difference of opinions with their colleagues, managers, employees, clients, customers, suppliers, partners, family, friends, parents, kids ...
Workshop Details
📍 Location: King's Dock, Port of Liverpool, Liverpool L3 4FP
📅 Date & Time: Wednesday 13th August 09.30 - 16.30
🎟️ Your Investment: £99.00 per person, per workshop or buy Confidence Cohort Credits to attend multiple courses. Use your credits to attend multiple courses or bring several people to 1 or multiple courses
2 credits = £90
3 credits = £85
4 credits = £80
5 credits = £75
6+ credits = £70
This includes your place or places on the course(s), workshop materials and refreshments (tea, coffee, water etc.) and V.A.T.
Lunch is not included
Book your place Now!
You can book single or multiple places by clicking on this button. Use "Confidence Credits" to save money!
Book NowWhat do our clients say about our teaching and coaching?
- "Tom made the subject come to life in a way that was fun, informative and productive." - Nick. Presentation skills.
- "Since working with Tom, my imposter syndrome has disappeared and I have adjusted to my new leadership role with ease." - Nita. Imposter Syndrome.
- "Tom has helped my entire sales team to plan and deliver more effective negotiations." - Rob. Sales manager. Negotiation skills
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Tom Phillips Clinical Hypnotherapy is a trading division of Training, Learning and Progress Ltd. | Registered in England Wales | Registration number 07067446 | Privacy | 08002922450 | [email protected]
Wellness In the City is registered in England and Wales | Registration number 14258148
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Book your place Now!
You can book single or multiple places by clicking on this button. Use "Confidence Credits" to save money!
Book Now